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Term and conditions
Customer terms

  • Your privacy is extremely important to us. Our privacy Policy has important disclosures about how you can use Magrosa.com to buy products and services in Zimbabwe and how we collect and use your information and content. We advise that you read the Privacy Policy, so you can make informed decisions while using Magrosa.com.
  • You are encouraged to provide correct information when registering on Magrosa.com, and you will not create an account for another person other than yourself without their permission.If we suspend your account for improper conduct, you will not create another one without our permission.You are encouraged to keep your contact information and that of all your beneficiaries accurate and up-to-date on Magrosa.com. Magrosa.com will not liable for any loss on your part which is caused by use of incorrect information on your account.
  • When you confirm a transaction on Magrosa.com you agree to be bound by, and pay for that transaction. Pay attention to the details because your total price may include taxes, fees and shipping costs, which you are responsible for paying. If you order something that becomes unavailable before it can be provided to you or your beneficiary, you can be refunded by crediting your magrosa.com account with a voucher which you can redeem for cash if you so wish.We want to make payments convenient, so we allow you to make payments using a number of different payment methods, like Pay Pal account, Credit and Debit card(Pay Pal), Bank (in branch deposit or on-line transfer) deposits and Vouchers.
  • ou buy vouchers from Magrosa.com to redeem as Cash, Products and/or services or to pay for a shopping cart on the site. Vouchers are the primary form of refund in cases where refund is inevitable; however Magrosa.com will strive to minimize such cases. Other Magrosa.com shops may have shop vouchers as products on www.magrosa.com. The conditions of shop specific vouchers will be listed on the shop pages on www.magrosa.com.Magrosa.com vouchers will have a minimum cash redeemable value. You will not be a able to redeem cash amounts that are lower than the set minimum on a Magrosa.com voucher.
  • Deliveries are made to the beneficiary shipping address you provide. The shop from which you buy will have terms of delivery on their Magrosa.com shop home page. Please make sure you read the terms of delivery for the shops you intend to order delivery from.If the order is not being delivered, your beneficiary shall collect the order from the shop branches as indicated on the shop 's Magrosa.com home page.
  • If you believe that an unauthorized or otherwise problematic transaction has taken place under your account, you agree to notify us immediately, so that we can take action to prevent financial loss.To the fullest extent permitted by law, you waive all claims against us related to payments unless you submit the claim to us within 30 days after the charge.You are responsible for and agree to reimburse us for all reversals, charge backs, claims, fees, fines, penalties and other liability incurred by Magrosa.com that were caused by or arising out of payments that you authorized or accepted.If you have disputes over the goods or services you purchased on www.magrosa.com at the time of delivery or collection, Magrosa.com have no liability for such goods or services. Our only involvement with regard to such transaction is as payment agent.Magrosa.com may intervene in disputes between you and a Magrosa.com shop, but we have no obligation to do so.