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- payment methods: you can pay for your order using any one of the available payment methods.
- products replacements: if some products in your cart are not available in the shop on collection, you can replace with products of the same value.
- refunds:
- magrosa voucher:if you cannot find a suitable replacement, the equivalent amount will be credited to your magrosa account as a voucher.
- cash redeem: you can collect cash equivalent for the missing products, if the amount satisfies the minimum required to redeem as cash
- informing beneficiary: if you supply an email for your beneficiary, a copy of the order will also be emailed to them. you are required to inform your beneficiary of the order number and the shops they need to collect from
- security check on collection: your beneficiary will need to bring valid proof of their identity(metal/plastic ID card,Passport, driver's license) to collect or receive their order
- NOTE: not all shops on magrosa offer delivery service. check each shop front for delivery details
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